Try Saying Thank You Instead of Sorry

Try Saying Thank You Instead of Sorry

I recently read an article on Bright Site titled Stop saying ‘sorry’ if you want to say thank you: a seriously insightful cartoon, which got me thinking how many times a day I issue the words “I’m Sorry”. I tend to default to using the...
Improving Sales Effectiveness

Improving Sales Effectiveness

I recently read a white paper by Accenture titled Top-Five Focus Areas for Improving Sales Effectiveness Initiatives. The article focused on what they termed agile selling, the issues with the sales process today, and offered suggestions on how to  improve sales...