If you are planning on taking Microsoft Exam MB5-705: Managing Microsoft Dynamics Implementations, this chart is for you!
This exam had 45 questions, rather than the usual 40. This exam replaced MB5-858, and is made up of all multiple choice questions, no case studies. The focus of the exam is using Microsoft’s Sure Step methodology for implementing and managing CRM implementations. Unfortunately, there are no public study materials available, so you should be sure you’re familiar with Microsoft’s Sure Step methodology or take a course with a Microsoft Certified Trainer who can teach the content (hint: I can!). I recommend you study by downloading the Sure Step client application and familiarize yourself with it. Read the user guide provided by Microsoft, and understand all of the project documents that go along with the methodology and processes. And, if you’ve actually used Sure Step with both agile- and/or waterfall-style implementations, you’re in great shape!
Taking Microsoft exams is a great way to advance your career. It’s good for business, and great for furthering your knowledge in technology. Exams are available in all sorts of technologies from Windows to Web, and at a variety of levels of depth from sales to application use to in-depth programming. Learn about eimagine’s certifications.
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|Project Management||Project types and characteristics
Agile vs. waterfall models
Managing risk, communication, resources and scope
General PMI information
|Sure Step Methodology||Definition and use of Sure Step
Sure Step client and online tools
Sure Step templates and documents
Managing multiple projects
|CRM Implementation||Solution envisioning
Diagnostic phase deliverables
Steps to plan, prepare and implement
|Decision Accelerators||Requirements and process review
Selecting an appropriate DAO
General steps in a DAO
Fit Gap and Solution Blueprint
|Deployment and Operations||Deployment planning and activities
Testing and audits during deployment
Quality management during operations