Do you know just how much tech issues are impacting your business?
Everyone knows that problems with software compatibility, Internet connectivity, and device functionality are inevitable. Of course, it seems these tech problems always occur at the most inconvenient times – like when your team is facing important deadlines or walking into a meeting with a prospective client. These problems are, of course, frustrating for users, but more than that, they can take quite a toll on your business’s bottom line.
Consider this: a Dunn & Bradstreet study found that 59% of Fortune 500 companies experience at least 1.6 hours of downtime each and every week. What sort of financial impact does this have?
Let’s assume a company has 10,000 employees, each compensated an average of $56 per hour, including salary and benefits. In this scenario, a single instance of tech downtime would be $896,000 every week. That adds up to more than $46 million every year.
Consequences of Business Technology Issues
Even the simplest software problems can result in decreased productivity and time wasted. If IT support in your company is anything but flexible and easily accessible, it could be compounding these issues – halting your employees’ progress while they await resolutions to their issues. Having clear, swift, reliable IT process that you and your team know they can trust is a sound method for getting tech issues resolved quickly and avoiding downtime.
So ask yourself – just how responsive and reliable is your IT solution?
When software issues halt employee productivity, it can be discouraging and demotivating. In fact, employers lose $450 to $550 billion in productivity each year because their employees are disengaged or unmotivated. So what started with a tech challenge can quickly become a major issue with employee engagement and corporate morale.
What are you doing to show your team that you care about the tech challenges they face? How are you investing in their ability to work efficiently and smoothly with technology that they can count on?
Software issues and inflexible IT services can cause your employees unnecessary stress. Especially when it seems like no one is helping them work towards a solution. 75% of job successes are directly tied to employee optimism levels and perceptions of social support. When it comes to aligning business with IT, poor communication can make it virtually impossible for employees successfully fulfill their responsibilities and perform to their best abilities. This can leave employees feeling like they are underperforming, which increases stress and anxiety and can quickly make a negative impact on the overall corporate culture.
How much stress in your company is the direct or indirect result of tech issues?
When your software isn’t optimized to meet the needs of your business or your team, it can halt productivity and cause unnecessary stress. And that can take it’s toll on your bottom line.
So, what can you do to facilitate seamless communication between your business and IT?
- Invest in smart, flexible solutions that support your team and help them work more efficiently.
- Establish an effective project management system to improve communication and collaboration among employees and managers.
- Consider building an internal app for your business to improve productivity, communication and collaboration among your team.