SearchTrue Stories from Real Clients. Read about successful implementation with companies just like yours.
Indiana Complaint, Hearing, and Mediation Process (I-CHAMP)
The Challenge:
The Indiana Department of Education needed a streamlined solution to handle complaints, mediations, and hearings efficiently while ensuring compliance with special education laws.
The Solution:
DYNAMICS
eimagine’s I-CHAMP system digitized and automated these processes, offering a user-friendly platform that empowers stakeholders and improves outcomes for students and families.
Indiana Civil Rights Commission (ICRC)
The Challenge:
Update the existing system from instability and unreliability to enhance usability and lessen the strain of employee workload.
The Solution:
MICROSOFT 365 CASE MANAGEMENT SYSTEM
PowerApps used to create a citizen-facing portal to integrate data into Microsoft Dynamics. The modernized CMS now offers superior, key data visualizations through PowerBI and Dynamics Reporting.
FSSA Office of Medicaid Policy and Planning
The Challenge:
To deliver supplemental provider details and transition to Salesforce as their CRM system.
The Solution:
MULESOFT
A single point of comprehensive access allows FSSA’s data to be pulled together for any specific business case. MuleSoft’s API is able to process approximately 1.4 million records of provider data each week.
State Government Client
The Challenge:
Update Microsoft Dynamics CRM and migrate the system to the Cloud.
The Solution:
MICROSOFT DYNAMICS and OCM
Through a strong communication strategy and thorough training plan within Organizational Change Management efforts, the system was migrated to the Microsoft Government Community Cloud.
Bureau of Disabilities Services (BDS)
The Challenge:
Improve and modernize a 25+ year old legacy technology system to enhance user interaction and data entry processes.
The Solution:
MODERNIZED TECHNICAL ARCHITECTURE
eimagine improved person-centered care through a focus on building a flexible system using sustainable technology.
DiscipleData, Inc.
The Challenge:
Modernize and replace a 30 year old private cloud infrastructure with a system that specialized in privacy, cloud architecture, and included a CRM foundation.
The Solution:
MICROSOFT DYNAMICS
By replacing the old system with Microsoft Dynamics and Business Central, DDI now has a fully functional cloud-based financial services solution.
Indiana Department of Veteran Affairs
The Challenge:
Replacing a 100% paper application system for Indiana Veterans and their families with an online single cloud platform solution.
The Solution:
SALESFORCE
The eimagine team configured Salesforce to provide quicker turnaround, improved communication and streamlined reporting for IDVA.
Indiana Department of Education
The Challenge:
Processing applications for more than 600,000 educators statewide with an antiquated, paper-based system resulted in lengthy processing time and additional expenses for administration efforts, supplies, and postage.
The Solution:
PROPIERTARY LVIS SYSTEM
The eimagine team created a proprietary software using a client relationship management (CRM) software named the Licensing Verification and Information System (LVIS) for issuing and tracking educator instructional licenses and permits. Download the case study to learn more.
Higher Education
The Challenge:
To establish governance, structure, access and content lifecycle management through SharePoint Online.
The Solution:
NEW, SCALABLE ARCHICTECTURE OF SHAREPOINT ONLINE
Download the case study to learn more about the process eimagine used to develop the new SharePoint Site.
Indiana Department of Family and Social Services
The Challenge:
The agency was challenged to replace the 20 year-old legacy system that was used as the database for all Care Managers to track their work as they support their senior clients needing service. Nearly 1,200 Care Managers within the AAAs accessed records and coordinated care for aging individuals on an outdated and inefficient system.
The Solution:
CARE MANAGEMENT FOR SOCIAL SERVICES (CaMSS)
Download the case study to learn more about the process eimagine used to develop and implement a custom solution through Dynamics 365.
Liv
The Challenge:
Indiana did not have one centralized resource for pregnant women that had state recommended information, a full list of program offerings, and a map of relevant resources. No other state had ever developed a mobile app dedicated to the health of its mothers and babies.
The Solution:
LIV: A PREGNANCY APP
Download the case study to learn more about how eimagine created Indiana’s first publicly funded app focused on the health of Indiana women and babies.
OMPP Salesforce
The Challenge:
Indiana FSSA-OMPP addressed main areas of concern related to loss of knowledge, lack of transparency, security, and productivity.
The Solution:
SALESFORCE
eimagine and FSSA collaborated to configure Salesforce, a cloud hosted platform solution, to support specific processes and programs managed by FSSA’s OMPP.
eimagine is a full-service Indianapolis-based information technology consulting company founded in 1998. We strive to consistently exceed clients’ expectations and have a proven history of success with large-scale customers in both government and commercial industries.
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