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Our eSSentials packages* have everything you need to start your Salesforce journey. Gain value and scale your business with eimagine, your trusted partner in Salesforce Solutions.
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SALES CLOUD SOLUTIONS
Handwritten notes, spreadsheets and disparate process is a thing of the past. Use the power of Salesforce’s Sales Cloud to create a 360-degree view for all of your leads and contacts.
- Locate and view all customer activity in mere seconds.
- Manage and create account relationships.
- Create follow up tasks, schedules, and touchpoints directly on the account or contact level and assign the right users with ease.
- With the pandemic waning, Salesforce’s “mobile first” design will keep your road warriors on track and allow them to manage their book of business from anywhere.
- Monitor and report on your customer life cycle by following them from lead to customer, and all stages in between, with a single view.
SERVICE CLOUD SOLUTIONS
Sales create customers but after sale service retains and grows them. This is paramount to the success of any business, and we can help:
- Quickly create, address, triage, and resolve cases.
- Create relevant and on-time communication for customers using their preferred touchpoints.
- Automate and personalize responses or updates for customers using platform tools that are “set and forget.”
- Resolve open cases even when you’re not in the office with the mobile app.
- Use Service Cloud, together with Marketing Cloud, to create a single voice to your customers
MARKETING CLOUD SOLUTIONS
Now more than ever, customers are asking for a unified experience and a relationship at their vendor of choice. Wouldn’t it be great if we could provide just that? Well, with Salesforce Marketing Cloud, we can!
Salesforce Marketing Cloud allows you to choose from a variety of channels and creates a seamless relationship between you and your customers regardless of their channel or timing.
WORK WITH OUR EXPERTS
Trust your Salesforce configuration with a company that is equipped with top certifications and credentials.
SUCCESS STORIES
See how organizations just like yours have thrived utilizing Salesforce
Indiana Department of Veteran Affairs
The Challenge:
Replacing a 100% paper application system for Indiana Veterans and their families with an online single cloud platform solution.
The Solution:
SALESFORCE
The eimagine team configured Salesforce to provide quicker turnaround, improved communication and streamlined reporting for IDVA.
OMPP Salesforce
The Challenge:
Indiana FSSA-OMPP addressed main areas of concern related to loss of knowledge, lack of transparency, security, and productivity.
The Solution:
SALESFORCE
eimagine and FSSA collaborated to configure Salesforce, a cloud hosted platform solution, to support specific processes and programs managed by FSSA’s OMPP.
eimagine is a full-service Indianapolis-based information technology consulting company founded in 1998. We strive to consistently exceed clients’ expectations and have a proven history of success with large-scale customers in both government and commercial industries.
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